Shipping, Pricing & Delivery Policy

Last updated: 16 October 2026

This policy applies to all orders placed on www.GetSetWild.com, owned and operated by Deepak Jain (HUF), trading as MOI (GSTIN: 33AAKHD8366C1ZD).

1. Shipping Area

We currently ship only within India, to all serviceable PIN codes. If your PIN code is not serviceable, you will see a message at checkout asking you to provide an alternate PIN code.

2. Dispatch & Delivery Time

  • Dispatch: Orders are usually dispatched within 1–2 working days of being placed (excluding Sundays and public holidays).
  • Delivery: Orders are usually delivered within 5–7 working days after dispatch. Remote and North-East locations may take up to 10 working days.
  • Delivery timelines are estimates and may be affected by courier delays, weather, strikes or other events beyond our control.

3. Shipping Charges

  • Prepaid orders (UPI, cards, net banking, wallets): FREE shipping on all orders.
  • Cash on Delivery orders: A shipping fee of ₹99 applies to COD orders below ₹600.
  • The final shipping charge, if any, is shown at checkout before you pay.
  • Each order can be shipped to only one address. To send products to different addresses, please place separate orders.
  • If you place multiple orders within a day or two, we may combine them into one shipment.
  • We try to ship all items in your order together. If that is not possible because of stock or product type, items may be shipped separately at no extra cost.

4. Cash on Delivery (COD)

Cash on Delivery is available on orders up to ₹49,999. Simply choose the COD option at checkout and pay the courier when your order arrives. For more details, see our COD Policy.

5. Discreet Packaging

  • Every order is packed in a plain, tamper-proof outer package with no product names, images or GetSetWild branding.
  • The shipping label shows only your name and address, and our sender name MOI.
  • The invoice and courier waybill use a generic product description (for example, “personal care” or “accessories”).
  • For certain products, such as items containing batteries or flammable components, the courier may require a declaration of contents for safety reasons. In all other cases, the description is kept generic.
  • Discreet packaging is provided free of charge on every order.

6. Order Tracking

Once your order is dispatched, we will send the courier name and tracking number to your registered email and/or mobile number. You can also track your order on our Track Your Order page.

7. Shipping Partners

We ship through leading Indian courier partners such as Delhivery and other reliable logistics providers, depending on your PIN code.

8. Failed or Refused Deliveries

If a delivery fails because of an incorrect address, the customer being unavailable after multiple attempts, or refusal of the parcel, the order will be returned to us. For prepaid orders, the amount will be refunded as per our Refund, Return & Cancellation Policy, after deducting shipping charges where applicable.

9. Pricing Policy

  • All prices on the Website are in Indian Rupees (INR) and are inclusive of GST.
  • A GST invoice is provided with every order.
  • We may change prices at any time. The price shown at the time you place your order is the price you pay.

10. Contact Us

For any questions about shipping or delivery, please contact us:

MOI (Deepak Jain HUF)
GSTIN: 33AAKHD8366C1ZD
Ground Floor, 9, Ganaesham, Vinayagar Koil Street,
Chennai, Tiruvallur, Tamil Nadu – 600066
Phone/WhatsApp: +91 72000 69982
Email: [email protected]
Support hours: Monday–Saturday, 10 AM – 7 PM IST